Fairer Fares For Fliers – Airlines’ Fares Required To Be More Transparent
27 January 2012
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New rules take effect today that are meant to avoid sticker shock when booking flights online. Airlines are now required to compensate customers who are bumped, promptly notify passengers of delays or cancelations, and give customers 24 hours to cancel a reservation without penalty.
Tom Costello reports on NBC Nightly News with Brian Williams. – January 26, 2012
(video 2:10)
